India

National Electronic Funds Transfer (NEFT) and Real Time Gross Settlement (RTGS)

Societe Generale India is live with NEFT and RTGS 24x7 Facility. This service can be aviled through Global Cash, Societe Generale's E-banking platform. Please refer to the terms and conditions for more details.

Terms and conditions for NEFT 24x7 executed in the RBI NEFT system
Terms and conditions for RTGS 24x7 executed in the RBI NEFT system
Schedule of RTGS and NEFT

Information on COVID-19 (Coronavirus)

Digital Banking
Indian Banks Association appeal to customers for banks to undertake only essential services from March 23 2020
Download the Aarogya Setu App developed by the Government of India to fight against COVID 19

Capital Adequacy Disclosures

Basel 3 Disclosures 31 March 2022
Basel III Disclosures 31 December 2021
Basel III Disclosures 30 September 2021
Basel III Disclosures 30 June 2021
Pillar III disclosures Mar 2021 FINAL
Basel III Disclosures 31 December 2020
Basel III Disclosures 30 September 2020
Basel III Disclosures 30th June 2020
Pillar 3 Disclosures 31st March 2020
Basel 3 Disclosures 31st December 2019

Archives [+-]

Financial Annual Reports

Financial statement for the year ended March 31 2022
AUDIT REPORT 2021 22
Financial statement for the year ended March 31 2021

Archives [+-]

Policies

Deposit Policy
SG India Customer Grievance Redressal Policy
Cheque Collection Policy
Customer Compensation Policy
Code of Bank s Commitment to Customers January 2018
Guidelines on Fair Practices Code for Lenders
Policy on Collection of Dues and Re possession of Security

Information

Complaint Form
Unclaimed Deposits
Claim Procedure – Unclaimed Deposits
General Security Tips
Societe Generale India Citizen s Charter Sep 2017
Comprehensive Notice Board Sep 30th 2017
Banking Ombudsman Scheme Details Form Statistics March 31st 2017
RBI Circular on levy of penal charges on non maintenance of minimum balances
RBI Circular on Cheap Money Offers etc
NEFT Customer Facilitation Centres
Banking Ombudsman Scheme 2006
Bank Holiday on Second Fourth Saturdays from September 1
BCP Related Information

Anti-money laundering

Oct 13 2015 AML Certificate
Patriot act
Wolfsberg questionnaire
Files for Anti money Laundering certificate

Information by Regulator

Pursuant to applicable Reserve Bank of India directions and our communications in this regard from time to time, we encourage all our clients to obtain LEI codes. We would like to reiterate that it will be mandatory to include remitter and beneficiary LEI information while initiating RTGS and NEFT transaction of 50 Crore and above.

RBI Kehta Hai

Security awareness

Societe Generale Computer Emergency Response Team (CERT)

Rates & Charges

Rate and charges page

Societe Generale is a member of Banking Codes and Standards Board of India.

For all loans and deposits Societe Generale will follow day count based on 365 days to calculate the interest.